Sydney 悉尼 CBD 学校招聘 Student Services Officer

Job Purpose:

The Student Services Officer (SSO) is the central point of contact for all student issues and is responsible for helping students with various issues, carrying out the administration of enrolment and progression of students throughout their studies.

Duties/ Responsibilities:
• Receive, process update and secure all student-related information including student folders, student enrolment forms/details.
• Correctly enter all student details into the student database.
• Secure the Student Admin File and all contents in the student cabinet filing cabinets.
• Input relevant academic data including Student Leave, Change of Class, change of course, course finishing.
• Receive requests from students to issue Diploma, Certificate and/or Statements of Attainment on completion.
• Participate in Student Orientation day with College Director of Studies Manager and Academic heads.
• Ensure the cleanliness and serviceability of the student common rooms, reporting any facility failures or general up-keep concerns to the college Director of Studies or PEO.
• Assist marketing in promoting and organising student events, excursions and agent visits.
• Engage with students to identify issues and advise them on related matters such as Enrolment processes, choice of courses, Course variation, graduation procedures, College and Company rules, attendance and course progress.
• Assist students with problem-solving for personal issues which could affect attendance or course progress.


Reporting
• Reporting and accountability to the college PEO

要求：
英文流利
沟通能力强
有经验者优先考虑

有意者请将简历发送至：studentservices@tm.nsw.edu.au