Ettason FY20, Stella
09月23日 15.9°C-19.1°C
澳元 : 人民币=4.81

Greenacre Powerark Solar招聘全职Customer Service Receptionist

更新时间 2019-08-23 浏览量 140次 举报此信息 我要顶帖
公司名称Powerark Solar
联系人 Stephanie


公司简介 owerark Solar is one of the top 5 solar distributors in Australia. Our market covers the entire country and parts of other South East Asian. We are headquartered in Melbourne with four other branches across 4 states (WA, NSW, QLD, SA). Our main business to distribute a range of products from Panels to electrical components for our customers in residential and commercial sector. 我们是澳洲排名前五的太阳能产品供应商之一。产品包括太阳能组件,逆变器,支架系统以及各类配套电器配件等。市场覆盖全澳洲,乃至部分东南亚地区。总部位于墨尔本,目前拥有包括悉尼,阿德莱德,布里斯班,珀斯在内的四个分支机构、六个仓库。 公司为澳洲注册正规公司,立足政府支持的清洁能源行业,发展迅速,市场前景良好。公司团队年轻,有朝气,团结,高效率,工作氛围良好!


About the Role

This is an Entry Level role!! We are looking for an experienced customer service to join our team and drive business outcomes. This is not only a job, but also a career.

Your key account abilities include the following areas:

--Customers Sales Order Process (from PO to after-sales), take orders from customers/sales rep via phone, emails or other means and create orders in system and check details with customers/ sales rep
--First Point of Contact for daily orders
--Understand the current and incoming stock levels to manage customer expectations
--Credit card payment process/record/filing
--Liaise with internal department to ensure a smoother sales procedures and customer experience.
--Notify the Account managers and the customer with the correct sales process
--Educate the customers about the sales process to ensure the orders are processed in a timely manner
--Release the stock upon payment/ credit terms and ask for payment if needed
--Ensure the invoice as sent to customers from our system
--End of Month customer report sales & Account activity
--Identify any potential sales opportunities
--Communicate with the reverent account manager with the sales opportunities
--Successfully deliver the orders within the right time frame and right place
--Escalate issues to the managers if the order cannot be fulfilled
--Communicate with customers with the issues on the order
--Problem solving if some unexpected happened with the orders
--General Office experience - must be computer literate
--Any other job as advised by manager

To be successful in this role you will have:

--Visa (Full working rights in AU, at least 2 years valid)
--Good time management, multitasking and organisational skills
--Strong interest in customer service skills
--Solid work ethic with an ability to work in a fast-paced environment
--Excellent computer skills, specifically Microsoft office package (Word & Excel)
--Excellent attention to detail
--Language: Professional working proficiency in English/ Mandarin is a big BONUS!!

How to apply:

Please send your resume to our email address. We want you!!!!!
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