Sydney Receptionist and Customer Service Officer

AHL Legal is Australia's largest Chinese law firm and also a business consulting firm, and we pride ourselves in being able to provide top quality service for clients that require assistance in navigating the legal systems of Australia and China. In light of the ever-growing proximity between Australia and China, we work to make bridge the gap between the differences in their legal systems and business environments, so our clients can reap the benefits of Australia and China's tight-knit relationship

The Role

AHL Legal is looking for experienced Customer Service Officers with strong interest to work in our busy and expanding firm in SYDNEY CBD Office and/or Burwood Office. We're looking for candidate who genuinely enjoys dealing with people to be key members of our customer service team.

This is Full-time Position, the candidates MUST have graduated and have unlimited full-time working right within Australia.

Essential Attributes:

- Business professional fluency in Chinese at minimum

- 1-2 years relevant experience in a similar role

- Be comfortable liaising and building relationships with customers

- Exceptional communication skills - Superior problem solving skills enable to maintain high efficient communication with both clients and colleagues

- A team player with a positive attitude.

- Computer literate in MS Office



Desirable Attributed:

- Experience working in a high volume customer servicing teams is highly regarded

- National Accreditation Authority for Translators and Interpreters Ltd (NAATI) Accreditation is an advantage.

Responsibilities:

- Ensure customer requests and enquiries are professionally handled and actioned with the agreed service levels.

- Working within the front line of Customer Service and interaction (mostly with existing clients) - Provide general administration support to our other offices and Solicitor team; - Perform clerical, secretarial, organizational and other administrative functions.
You will be offered:

A competitive remuneration structure,

Further performance-based incentive which remunerates you much better than your base salary,

Opportunity to rotate in Sydney, Melbourne, Brisbane, Shanghai and Beijing,

For candidates with outstanding performance, opportunity to promote to Partner,

Access to strong mentorship,

Please forward your resume and a one-page cover letter to：  hr@ahllegal.com

For more information about AHL Legal, visit:  www.ahllegal.com

TEL: 02 8366 8888