Sydney City Part Time Office Admin Assistant

We are an established IT and Office Equipment Supplier to the SMB Enterprise and Government Sectors. We are a dynamic progressive firm looking for a Part-Time (3 Days Per.Week) Customer Service Administrator who can deliver consistent excellent results for our clients. This role is focused on relationship-building and requires a positive and resilient attitude.

Responsibilities / Key Tasks

Working in a relaxed professional environment, your role will be to:

• Answer incoming calls in a timely and efficient manner
• Assist and resolve customer queries and enquiries .
• Manage and respond to emails to customers, suppliers and staff.
• Process orders and ensure all details & data is entered into internal systems correctly
• Liaise with key internal and external stakeholders

• Data Entry. Monthly Invoicing & Billing
• Accounts Receivable/Payable.
• Desktop Publishing
• Update and maintain internal databases



Successful applicant will ideally have previous experience in a Customer Service position and be outcome focused and have excellent administration and (English) communication skills ( verbal & written).
Proficiency in all key Office Software essential including Microsoft Outlook, Word, Excel, and ability to learn new systems fast. Experience with Adobe Desktop publishing Software highly regarded including Indesign.

Skills and experience required are;

• Excellent verbal and written English skills.
• Ability to handle a high volume of incoming calls .
• Confidence to handle complaints and difficult calls. Resolve and negotiate positive outcomes.
• Lengthy and proven experience within a phone-based customer service role.
• Previous experience handling and prioritising tasks.
• Experience working within a fast-paced environment
• Strong administration skills
• Excellent computing skills
• Outcome focused
• Ability to learn and focus well.
• Attention to detail, with sound analytical and problem solving skills
• Ability to work proactively and autonomously