招聘Technical Support Engineer 工作地悉尼墨尔本布里斯班均可

The Company Dahua Australia, combine state-of-the-art technology with highly skilled technicians to be Australia's most trusted supplier of security products and solutions from CCTV, Intercom, A/V, IT.

【Job Description】
1. Introduce new product features to the Customer, help customer to select and configure products.
2. Respond to customers, to help solve technical problems;
3. Training technical staff of Customer’s, helps them improve the level of technology;
4. Understand and consolidate customer demand for products, feedback to product department for product improvement;
5. Cooperate with sales staff, analysis of the practical needs of customers, provide a complete project plan;
6. To complete the project, the bidding work, to help customers make the tender documents, make project tender, according to the required standard;
7. Assist sales to determine phase of the operation of the project to understand the real project status, forecast project risk and seek the solution;
8. To coordinate resources, provide technical support;
9. Integrators to maintain good relationship with a third party, in engineering can recommend each other, mutual benefit and win-win progress;
10. Cooperate with the Marketing, for Dahua, propaganda Dahua technology and concept to the customer, the spirit Dahua products, help customers to better understand Dahua market, at the same time get more feedback from the market.
【Job Requirements】
1. Network, communications, computers and other related fields;
2. Familiar with OFFICE software, know sniffers, NCOM caught, such as commonly used network serial port caught tools;
3. More than 1 years related experience.
4. "Please the customer" mentality
5. Candidates must be fluent in English & Chinese