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Growatt 太阳能逆变器厂商 招聘 Technical Engineer 工程师

更新时间 2021-10-20 浏览量 587次 举报此信息 我要顶帖
公司名称 Growatt New Energy Technology Australia
工作性质 全职
学历要求 Bachelor
签证要求 工作签证,永居签证,澳洲国籍
工资水平 面议
工作亮点 团队友善,成长空间,英文环境
联系人 Martin
联系我时请说明是在 今日悉尼看到的,谢谢!
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公司简介

Growatt New Energy Technology Co. Ltd was established in 2010, focusing on providing solar inverters and system solutions for the global market. Until now, Growatt has reached over 5 million installations worldwide, famous as a world-leading manufacturer of cost-effective solar inverters with high efficiency. Only selected applicants will be contacted.

工作介绍

Growatt New Energy Technology Co. Ltd was established in 2010, focusing on providing solar inverters and system solutions for global market. Until now, Growatt has reached over 5 million installation worldwide, famous as a world leading manufacturer of cost-effective solar inverters with high efficiency.

This role is to provide solar and battery storage technical expertise and troubleshooting
advice to both customers and installers around Australia. This is a technical-based position
with occasional national travel required. The successful candidate must have excellent
communication skills and be able to solve any technical issues efficiently and effectively.

What you’ll be doing:
• Provide phone and email-based problem solving and fault finding support for installers and customers (prioritize based on time zone)
• Be the contact person for technical questions from colleagues in both local and international departments
• Generating cases via CRM to track and resolve customer inquiries Answering technical product inquiries
• Liaise with service, sales, and repair center departments to ensure cases are dealt with efficiently
• Provide feedback to develop the technical support product documentation Assist
in developing the technical support process focusing
• Regular collaboration with the technical sales team both nationally and
internationally.

Skills and experience:
• Ability to handle high-volume phone calls and emails.
• Excellent written and verbal communication skills – particularly verbal
communication skills that will allow quick troubleshooting over the phone by getting to the root of the issue quickly and diffusing high-pressure scenarios such as frustrated customers.
• Good organisational skills
• Solid technical understanding of Solar PV and electronics. The ability to prioritize
and problem solve
• Eagerness to support all team members as required Direct
• Relevant qualification in electronic engineering, electrical engineering and
renewable energy equivalent
• Ability to work autonomously as well as part of a team Solutions based mindset

Role requirements:
• Full-time position
• Hours of business: 9:00-17:00 Monday to Friday

if you think you are the suitable one, please send resume to martin@ginverter.com

Thank you.
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