Student Support Officer招聘1人

Choice Business College is a rapidly growing Registered Training Organisation (RTO), delivering a range of nationally recognised courses to international students. We have campuses in Sydney, Melbourne and the Gold Coast.

Choice Business College is a rapidly growing Registered Training Organisation (RTO), delivering a range of nationally recognised courses to international students. We have campuses in Sydney, Parramatta, Melbourne and the Gold Coast.
We are currently seeking an enthusiastic Student Support Officer, for our Sydney Parramatta Campus.

Job description:
• Orientation and Induction sessions including Student safety presentations etc.
• Processing and analyzing student applications and suitability
• Fostering a service-centric mindset within the team
• Maintaining electronic and hard copy student records
• Providing frontline student support and dealing with any concerns or problems that may arise
• Working closely with admissions and academic teams to ensure efficient and timely student management and stakeholder objectives
• Providing support to Senior Management, compliance and marketing team as required
• Demonstrating awareness of diverse cultural and social backgrounds while having a sensitive and supportive approach
• Developing further knowledge about the administration of the student lifecycle
• General administration duties including handling email and telephone enquiries, filling, and data entry etc in a busy student-centered environment
• Reception duties & General Housekeeping including maintenance of reception area (student services area) and boardroom.


About YOU
Skills and experience require:
• Excellent interpersonal and communication skills - both written and verbal
• High level administration and organisational skills including working independently
• Strong attention to detail with the ability to prioritise competing tasks for completion on time
• Demonstrated effective and high-level customer relations skills
• Experience in working as part of a team
• Strong IT skills including MS Word, MS Excel, MS PowerPoint
• Ability to learn and adapt to changes quickly in a fast-paced environment
• Mandarin Chinese language skills are highly regarded
• Experience working in Education Student Services field is highly preferred
• Experience working with student management systems and/or complex databases is preferable

If this sounds like a position that suits your current career focus, we look forward to hearing from you. Please email your resume and a short covering letter setting out what you can bring to the role.