Sales assistant Cosmetic shop

Job Description

Greet and direct customers, responsible to serve customer
Provide accurate information: product features, pricing; maintain knowledge of current sales and promotions, policies regarding payment and exchanges.
Answer customers’ questions about specific products/services
Cross-sell products to meet sales target, performing tasks related
Team work, provide excellent customer service (especially during peak times)
Stay up-to-date with new product/services
Stacking and displaying goods for sale, and wrapping and packing goods sold, Clean shelves, counters and tables
Opening and closing store, including daily cleaning of store
Process payment through Efpos , cash register , doing daily cash report ,petty cash report
Responsible to banking, re-fill store supplement, (such as paper, cotton, rubbish bag)
Able to finish daily duty and able to use “communication book”
Able to handle customer query and able to dealing with general customer complaint and exchange , report customer complaint and unclear refund situation immediately
Responsible for weekly or monthly meeting
Requirements

Understanding of the retail sales process
Familiarity with consumer behavior principles
Knowledge of inventory stocking procedures
Accuracy math skills and cash handling
Track record of achieving sales quotas
Excellent communication skills, capable of building trusting relationships
Enthusiastic team player
Flexibility to work various shifts
Be passionate; strong intention to sale and passion for the beauty industry
Honest and trust-able personality,
Hard working and attention to details
Self-motivation,confident determined and tenacious
Able to meet sales target
Able to work under pressure
Willing for a further personal development