IT Support Engineer at TikTok Sydney

About TikTok TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Responsibility

Meeting Room Inspection
End user PC/network support
PC Reimaging/troubleshooting
Returned PC clean up
Faulty IT Equipment report - to vendor ( Dell, Printer etc )
Normal adhoc task of monitors deployment and relocation of IT equipment
IT Room / Server Room Cleanup
Faulty Accessories Cleanup
Refurbish return user's laptop
Software installation
Office Build IT Equipment setup

Qualifications

A minimum of 2 years of information technology background with 1 plus years of direct user facing support experience.
College degree in Computer Science, Information Systems, or Computer Engineering or stated years of relevant discipline.
Experience in the following skill-sets required within IT operations: Windows OS, Mac OS, Microsoft Active Directory, application troubleshooting.
Excellent communication skills (oral and written).
Strong interpersonal skills and ability to work with diverse and cross-functional teams, customers, and external vendors.
Ability to manage local technical projects without supervision.

Job Types: Full-time, Part-time

Pay: $54,792.77 – $98,206.83 per year

Expected hours: 16 – 40 per week