Assistant Property Manager and Front Office Agent

工作性质全职
经验要求不限
学历要求不限
签证要求不限
性别要求不限
工资水平面议
工作亮点
联系人
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工作介绍

                LandgreatGrouphasaportfolioof250propertieswith10propertiesatshorttermunits(thisisnumberswillbecontinuingdeveloping).Wearelookingforaninnovative,flexible&hardworkingAssistantofpropertymanagertomanagedailyFrontOfficeoperationsandassistanttoPropertymanageronthelongtermrentalbusinessinFortitudeValleyIfyouareapassionate,driven&resultsorientatedindividual,thenweinviteyoutoapplynowtojoinourteam!KeyResponsibilities:·      Creatingaprofessionalfirstimpressionforthecomplex·      Thedailymanagementofguestaccountsandrecords·      Suiteallocations&dealingwithguestrequestsandenquiries·      Upsellingroomtypeswhereappropriate·      Settlingguestaccounts,inatimelyandefficientmanner·      Accuratecashieringattheendofeveryshift·      Valetcarparking·      Maintainingstrictsecurityprocedurestoensureguestconfidentialityandsafety·      Settingahighstandardofservicetoexceedguestexpectations·      2yearsminimumexperienceinasimilarroleina4to5starhotelenvironment.·      Advancedcommunicationskills,impeccablegroomingandtheabilitytoworkunderconstantpressure.·      Abilitytoworka7dayweekrotationalrosterincludingweekendsandpublicholidays.·      ExperiencewithConsolewillbeadvantageousandchannelmanagementsoftware·      WorkwithHousekeepingsupervisortoensurethecleanlinessoftheguestroomsandthepublicareas·      WorkwithMaintenancedepartmenttoensuremaintenancerequestsaremet&preventativemaintenanceprogramisadheredto·      ManagetheAccountsReceivable&Debtorscollectionprocesses·      SupportingandassistingGeneralManagerinlongtermrentalbusiness.Theidealcandidatewillpossess:·      KnowledgeofStrata·      Excellentcustomerserviceskillsandtheabilitytoanswerallguestsenquiries·      Highleveloforganisationalskillsandabilitytoworkunderpressure·      Exceptionalgroomingandpresentation·      Willingnesstouseinitiativeandsolveproblems·      Strongverbalandwrittencommunicationskills·      KnowledgeofConsolePropertyManagementSystems·      UnderstandingofHotelFrontOfficeproceduresandsystemsusedinHotelManagement·      ExperienceworkinginaFrontOfficeroleisanadvantagebutnotessential·      Fullavailability,includingweekendsandpublicholidays·      Minimum2yearsHotelFrontOfficeexperience·      Mustbeabletoworkonarotatingroster:AM,Afternoon&PMshiftsYouwillbeaskedthefollowingquestionswhenyouapply:·      AreyoueligibletoworkinAustralia?·      Howmanyyearsexperiencedoyouhaveinasimilarrole?·      Whenareyouavailabletostart?·      Whatdaysareyouavailabletowork?·      RateyourskilllevelusingMicrosoftOfficeproductsWethankallinterestedpartiesinadvancefortheirapplication,howeveronlysuccessfulapplicantswillbecontacted.Preferredstartdate:ASAPTheselectioncriteriamustbeaddressedintheletterofapplicationOnlyapplicantswiththerighttoworkinAustralianeedapplyOnlyshortlistedapplicantswillbecontactedPleaseemailtoKathleeniychan@gmail.com              
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